The Challenge
A single mother of three, Pam Beach started her cleaning business from the hard way, when things turned for the worse at her waitressing job and the bank foreclosed on her house. Pam ended up homeless with her three children, sleeping in the car, on friend’s couches, motels and even pitching a tent at the campgrounds. Then she made the hardest decision a mother could make…to send her children to their Aunt’s house to live, while she worked multiple jobs and earned enough money to get them back into a home. She vowed never to put her family in that position again.
They say that with every great loss there is some small gain. In Pam’s case, her loss yielded a great gain. As she began to get more and more house cleaning work, she realized that she could make a business out of it, she enjoyed the work, and it paid more than waitressing.
Because she knew first hand how quickly adversity could impact quality of life, she wanted to make sure that Crystal Dove Cleaning gave back to the community. She implemented free cleanings for cancer patients and made sure her rates were affordable.
“Now, we give free cleanings to 3 or 4 cancer patients a month going through treatments. They get a deep cleaning with hospital-grade germicides once a month for three months. We fundraise, of course, but I also set money aside to make it happen. Even my cleaners volunteer to help out. But I do it even if I have to pay for it out of pocket. It’s worth it—something so small for someone going through so much.”
With hard work and altruism at the heart, her company’s reputation blossomed. She grew Crystal Dove Cleaning to a 32-person business and used QuickBooks Online to keep her finances straight.
Pam discovered QuickBooks Online when a business associate told her that
